Over 30,000 individuals have sought assistance at the "Januya" facility in Astana since the start of the year
The Institute "Zhanyua" Family Support Center, established in 2019 by the Astana city akimat, has been a beacon of hope for many families in the city. Its primary focus is on strengthening family values and providing social support to the population, as reported by the city's akimat.
Located in Astana, the center is open for visits from 09:00 to 18:00, weekdays. Since its inception, it has been working tirelessly to provide complex voluntary assistance to families in difficult life situations and socially vulnerable groups.
The work of the "Zhanyua" center extends beyond individual support. It also organises cultural, patriotic, and educational events aimed at increasing family social activity. The center's integrated approach involves coordinating joint actions of government agencies and public organisations.
One of the priority areas of work for the center remains legal assistance. Among the frequent inquiries at the "Zhanyua" center are issues of divorce, child support, property division, and labor disputes. The center's mediator lawyers cooperate with courts in resolving family conflicts.
In addition to legal assistance, psychological assistance is also in high demand at the "Zhanyua" center. Psychologists conduct diagnostics, correctional sessions, and consultations, including online. The center offers legal and psychological consultations, social accompaniment services, and assistance to citizens with disabilities through the Social Services Portal.
A mobile application, FSM Social, is used to simplify interactions with citizens. Since the beginning of 2025, over 30,000 people have sought assistance from the "Zhanyua" center. While the number of people who visited the center from 2021 to 2025 is not publicly available, the center continues to provide comprehensive assistance to families facing difficult life situations, as reported by our website.
The "Zhanyua" center's psychologists also provide services online to strengthen the family institution. This digital approach ensures that help is always within reach, regardless of location or circumstances. The center's goal remains to provide a helping hand to those who need it most, fostering stronger families and a more supportive community in Astana.
